Refund Policy
We handle refund requests fairly and transparently, with eligibility determined by the project scope, work completed, and terms agreed before service begins.
Refund FAQs
Are all services eligible for refunds?
Refund eligibility depends on the service purchased, project status, and applicable agreement terms.
How do I request a refund?
Request a refund by contacting Inginious IT Pro with your invoice and reason.
When will my refund arrive?
Approved refunds are generally returned to the original payment method within 5–10 business days.
Can completed work be refunded?
Completed consulting, implementation, migration, or configuration work may not qualify for refunds.
Are third-party fees refundable?
Third-party provider fees, domains, hosting, licenses, and subscriptions follow their own refund policies.